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FAQ

Maintenance

Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.

Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.

Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, contact the office.

No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.

During office hours, please contact the office if locked out of your apartment. After hours, please contact emergency maintenance. A lockout fee will be assessed.

Amenities

Yes, we have connected garage parking available for $150/month with reserved parking options available for an additional fee. There is also street parking located around the community.

Our community is host to a wide range of amenities residents may enjoy such as a Rooftop Pool, Sundeck, and Lounge, 24-Hour Fitness Center - Including Fitness-On-Demand, Connected, Covered Parking, Whit Work Space, Virtual Doorman, Dog Park and Pet Washing Stations, Courtyard with Grilling Stations and Fire Pit, Secured Bike Storage and Bike Maintenance, Whit Market, Amazon HUB Parcel Lockers, Package Receiving, Laundry Pickup and Delivery Service, Secured Self-Storage Lockers, Valet Trash, Wi-Fi Throughout Common Areas, and is Home of MassageLuXe and the16-Bit Bar + Arcade.

Our pool is open from Memorial Day - Labor Day.

Yes, our community is pet friendly, and we have a dog park and pet washing station. We love to see our furry residents!

Our community provides a complete stainless steel appliance package, including: refrigerator, stove, microwave, garbage disposal, and in-unit washer/dryer.

No, our community does not offer furnished apartments at this time.

Admin

Our team strives to approve applications within 48-72 hours upon submission of a completed application.

No, the minimum term we offer is a six month lease.

We require 2.5x the monthly rental amount.

Yes, the co-signer's income would need to be at least 5x the rental rate to qualify. Other qualifications must be met as well.

No, you must be at least 18 years old to be considered as a leaseholder.

Yes, we require all residents to provide proof of renter's insurance upon move-in.

Our community supports AT&T for our internet and cable services.

Utilities are not included in the rental amount.

Electric can be set up by calling AES at 888-261-8222 or by visiting their website. Water/sewer is billed monthly based on usage and will be added to your account for payment. The trash is a flat fee of $25/month.

You may pay rent online through your portal with debit, credit, checking or savings account. You may also pay by check or certified funds in the office.

Yes, a resident may end their lease early if needed, but an early termination fee outlined in the lease agreement would be owed along with a 60-day intent to vacate notice.

No, the pet fee does not cover any damages at move out. This is a fee rather than a deposit.

Location/Directions

Our community is located in the Indianapolis Public Schools (IPS) district. Click here to visit their website.

From I-65 S, head southeast then take exit 113 toward Meridian St. Continue onto 11th St for 0.1 miles then turn right onto N Meridian and continue for 0.8 miles. Turn left onto E New York St then The Whit will be on the left in 0.1 miles.

Our community is located at 307 N Pennsylvania St, Indianapolis, IN 46204 across from University Park.

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