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Frequently Asked Questions

Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.

No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment.

Yes, we offer on-site maintenance to our residents.

Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf.

During office hours please contact the office if locked out of your apartment. After hours, please contact emergency maintenance, a lockout fee assessed.

Yes, we have connected garage parking available starting at $125/spot.

Our community is host to a wide range of amenities residents may enjoy such as a Rooftop Pool, Sundeck, and Lounge, 24-Hour Fitness Center - Including Fitness-On-Demand, Connected, Covered Parking, Whit Work Space, Virtual Doorman, Dog Park and Pet Washing Stations, Courtyard with Grilling Stations and Fire Pit, Secured Bike Storage, Wi-Fi Throughout Common Areas, and is Home of the 16-Bit Bar + Arcade.

Our pool is open from Memorial Day - Labor Day.

Yes, our community is pet friendly, and we have a dog park and pet washing station. We love to see our furry residents!

Our community provides a complete stainless steel appliance package, including: refrigerator, stove, microwave, garbage disposal, in-unit washer/dryer.

No, our community does not offer furnished apartments at this time.

Our team strives to approve applications within 48-72 hours upon submission of a completed application.

Our community accepts online, credit card, check, or money order payments.

Yes, we require all residents to provide proof of renter's insurance upon move-in.

Our community supports AT&T for our internet services.

Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 30-day intent to vacate notice.

Electric is set up through AES by either calling them at 1-888-261-8222 or by visiting their website, www.aesindiana.com. 

Utilities are not included in the rental amount.

Yes, our community is connected to the IndyGo bus system.

Our community is located in the Indianapolis Public Schools (IPS) district.

From I-65 S, head southeast then take exit 113 toward Meridian St. Continue onto 11th St for 0.1 miles then turn right onto N Meridian and continue for 0.8 miles. Turn left onto E New York St then The Whit will be on the left in 0.1 miles.

Didn't find an answer?

Our team is always ready to answer your questions.